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MPL Partners with CleverTap to Drive User Engagement

MediaInfoline May 30, 2019
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CleverTap, the full stack customer lifecycle management platform, announced that Mobile Premier League (MPL), India’s fastest-growing e-sports platform is extensively using its comprehensive data-driven experience optimization features to consolidate its position in the competitive gaming and fantasy sports market.

CleverTap’s AI-ML powered customer data platform is helping MPL with a 360-degree view of each user, enabling them to identify hidden patterns in their data such as game completion rates as well as bottlenecks and issues within gameplay. This will further allow them to create advanced user segments that drive user engagement and retention through highly personalized campaigns.

Sishir Kolli, VP of Product at MPL said, “Competitive mobile gaming platforms are ushering in the next wave of social engagement, and we believe that building personalized experiences is the secret sauce for any successful competitive gaming platform.” He further elaborated, “With CleverTap, we are able to understand the user journey, find ways to drive engagement and identify opportunities to cross-sell and upsell. This has been instrumental in our user growth and retention.”

Anand Jain, Co-founder and Chief Strategy Officer at CleverTap said, “Fantasy sports in India have shown a remarkable opportunity for fan engagement. MPL’s rise in terms of scale and user growth has been nothing short of inspiring.” Jain further added, “Our analytics and customer lifecycle management features help MPL understand user behaviour and identify relevant user segments that need to be engaged with across devices through personalized communication across channels. We are thrilled to partner with India’s fastest growing competitive gaming platform and are excited to play a role in their growth story as they expand to newer countries within South East Asia.”

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