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CARS24 offers Buying a Car Completely Online


India’s leading e-commerce platform for pre-owned vehicles, CARS24 is set to transform how used automobiles are bought by putting the entire process online. CARS24, a first-of-its-kind in the Indian pre-owned automobiles industry, will be offering home delivery; a 6-month warranty, and a no-questions-asked 7-day return policy, much like buying any other product online.

With this offering, CARS24 aimed at leading with ‘clicks over bricks’ culture in India. And also encouraging the consumers to embrace the simplicity and convenience of buying their next car entirely online.

The company has already built India’s largest assortment of over 10,000 cars. CARS24 owns and fully reconditions thousands of quality used cars at its state-of-the-art workshop to ensure the cars are as good as new before offering them for sale. It is also investing heavily in technology-based refurbishment centers for providing customers with good-quality cars. In 2021, the brand will set up 7 refurbishment facilities across 50 acres of land in top Indian metro cities. Around 20,000 cars per month will be refurbished at these facilities allowing the brand to fulfill its promise of delivering the highest quality customer experience and satisfaction.

Commenting on the new proposition, Vikram Chopra, Co-Founder & CEO, CARS24 said, “The widely accepted process of buying a car is outdated, tedious and tiresome, and definitely not fit for today’s consumers. The future of car buying is entirely online as it allows the buyers to buy what they like, and what they like is what they get on CARS24. To close the trust gap, we now equip our consumers with a no-questions-asked 7-day return on the car. Our customers love the proposition and hence, our online sales are growing rapidly. We look forward to continuing our mission of delivering the best car buying experience for consumers by providing better selection, quality, transparency, convenience and peace of mind making it no different from buying any other product online today.”


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