DiGiSPICE Launches New-age Startup Korero Platforms
A new-age startup offering communication platform-as-a-service (CPaaS) solutions to enterprises, Korero Platforms was launched by DiGiSPICE. Korero means conversations and it will enable omnichannel, contextual conversations between future-ready businesses and their stakeholders. Korero Platforms will help enterprises in their digital transformation journey by harnessing the latest AI technology to improve the connected customer experience.
Korero Platforms is a business unit of DiGiSPICE Technologies and will leverage the brand’s global presence and rich experience in running technology and content-focused platforms and solutions for the public as well as private enterprises.
Enterprise customers that are leveraging Korero Platforms’ Communication Platform-as-a-Service (CPaaS) offerings are expected to get 20 – 25% higher RoI in their marketing campaigns and reduce the cost of engagement with clients by 30%.
Speaking on the launch, Dilip Modi, Founder, Korero Platforms & Spice Money said, “Businesses today are interacting with different stakeholders, who prefer different channels of communication. Touchpoints are increasing, conversational channels are rising and user behaviors are evolving. Enterprises have to thus, keep pace with changing communication trends while at the same time keeping their costs in check. Through DiGiSPICE’s 20 years of rich experience, we identified the need of enterprise customers, upcoming start-ups and next-gen marketers, for an omnichannel communication platform-as-a-service offering to drive superior customer engagement. Moreover, we have witnessed the demand and appetite for digital solutions from small businesses as well as start-ups through our success in Spice Money. Korero Platforms will not only cater to new clients but will also address the needs of DiGiSPICE’s existing customer base across the globe.”
“Korero Platforms was created keeping in mind the needs of the new-age user across different sectors. Our digital solutions will make communications much simpler and allow for seamless integration with different channels to deliver business-critical messages to end-users at competitive pricing. We want to be the most preferred communications platform partner to large enterprises, MSMEs as well as start-ups, and help them augment their customer’s experience through a content-rich conversational journey.” Modi added.