Max Life Insurance Company Ltd. unveiled its latest ad campaign ‘India ke Bharose ka number’ highlighting the company’s consistent performance in claims paid ratio over the last five years. Beating its all past 5 year records, Max Life’s claims paid ratio stands at 99.35% and is a great testimony of customers’ trust in the brand to support them in unforeseen and challenging times.
Commenting on the launch of the campaign, Aalok Bhan, Director and Chief Marketing Officer, Max Life Insurance said, “It gives me great pride to unveil the new TV campaign on ‘India ke Bharose ka number’, that brings our purpose as a company to the forefront, to protect people against risks and uncertainties and honour the trust placed by our customers. Our claims paid ratio, or ‘India ke Bharose ka number’ is the ultimate hallmark of our credibility, and reflects the commitment of our promise made to our customers, reassuring them of the kind of financial security they can expect should an eventuality arise. Through the new campaign, the intent was to showcase how one can, and should, play a part in ensuring they safeguard their family’s best interests for an unforeseeable future.”
Seasoned actor Mr Boman Irani said, “This TVC is close to my heart as it’s a reflection of what I do in my daily life as well. Covid-19 has disrupted and interfered rituals and routines in every family and all of us have experienced modifications in family engagement. What remains constant is the trust (Bharosa) in your ability to protect your family from uncertainties. Similarly, it is essential to choose a life insurance partner who can secure your loved ones financially and Max Life claims paid ratio, ensures the trust factor.”
Max Life deployed predictive analytics-based underwriting models and robust fraud management strengthened by the digitization of forensic controls, in line with the Company’s focus on becoming a digital-first insurer. This enabled Max Life to improve its claims paid ratio from 97.81% in FY’17 to 99.35% in FY’21, despite Covid-induced challenges.
Talking about the TVC, Sonal Dabral, Founder/CCO, Tribha said, “In these challenging and unpredictable times, a campaign that promotes insurance and protection for the family takes on a more important role than just selling the product. It was therefore a pleasure for me to conceptualize and direct Max Life Insurance’s ‘India ke Bharose ka number’ campaign. A simple message for the breadwinners of the families, that just the way they are always there taking care of their family, Max Life Insurance is also always there by their side. The proof being the brand’s ever-increasing claims paid ratio number. Hopefully, this campaign will encourage the target audience to buy the right amount of insurance and protection for their family.”