The ThickShake Factory launches E-Commerce portal for customer safety
To ensure safety and expediency for their customers while ordering from the convenience of their home, The ThickShake Factory has launched its own e-commerce portal, order.thethickshakefactory.com.
The Thickshake Factory’s all the stores across Hyderabad, New Delhi, Bengaluru, Chennai, Pune and Kochi are fully integrated with order.thethickshakefactory.com and a payment gateway for the customers to effortlessly place their orders from the convenience of their homes. With utmost care, the orders will be delivered following all the COVID protocols at their doorstep in 30-45 minutes.
Additionally, The Thickshake Factory will be directly interacting and engaging with its customers on WhatsApp. The customers can order from the catalogue and can make the payment through the phone using any medium including UPI, PayTM, Google Pay, or card. The commerce and payments will happen on the user’s mobile browser while the post-transaction communication, customer invoicing, feedback, etc. shifts to WhatsApp. Customers will be able to reorder or directly place another order by merely initiating a conversation with a text via their WhatsApp chat and enjoy their favourite thickshakes.
Speaking on the announcement, Yeshwanth Nag Mocherala, Co-Founder- The Thickshake Factory, said, “We are excited to launch our own portal to deliver the best in class services while maintaining social distancing norms. We know how much our consumers love our shakes and through this step we intend to maintain the highest standards in quality, at the same time dedicated in providing a safe and contactless as well as hassle-free experience to our customers.”
Co-founder, The Thickshake Factory, Ashwin Mocherla- stated, “Since social distancing is the new normal, customer safety remains the prime importance for us. By using order.thethickshakefactory.com, The ThickShake Factory customers can practice social distancing norms and safety while placing orders and the order will be delivered at our customers’ doorstep swiftly.”
The brand has collaborated with an O2O commerce and fintech platform for assistance with direct communication and digital ordering management. Consumers would also get to avail various delightful offers from The Thickshake Factory & additional discounts/cash-backs from other partners.
The Thickshake Factory is constantly monitoring updates from the government and public health authorities and following all the necessary COVID protocols to ensure safe, convenient and rapid deliveries.