Tag: AI, automation, CCaaS, Conversational AI, CPaaS, Customer Experience, CX Platform, digital transformation, enterprise software, Exotel, Harmony, Omnichannel, Voice AI
Exotel Powers Up Growth with New AI Omnichannel Customer Experience Platform
TLDR: Exotel has launched Harmony, a new AI-first omnichannel customer experience platform that unifies voice, messaging, and AI into a single intelligent operating...
Twilio Recognized as a Leader in the 2025 Gartner Magic Quadrant for CPaaS
TLDR: Twilio has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) for the third consecutive year,...
DiGiSPICE Launches New-age Startup Korero Platforms
A new-age startup offering communication platform-as-a-service (CPaaS) solutions to enterprises, Korero Platforms was launched by DiGiSPICE. Korero means conversations...
