Tag: AI, automation, CCaaS, Conversational AI, CPaaS, Customer Experience, CX Platform, digital transformation, enterprise software, Exotel, Harmony, Omnichannel, Voice AI
Exotel Powers Up Growth with New AI Omnichannel Customer Experience Platform
TLDR: Exotel has launched Harmony, a new AI-first omnichannel customer experience platform that unifies voice, messaging, and AI into a single intelligent operating...
HONOR India Sets New Industry Standard with First-Ever Uttik AI Answer Engine
TLDR: HONOR India has become the first smartphone brand in the country to implement the Uttik AI Answer Engine, drastically reducing customer service response times from...
Techugo Signs Up With Nik Baker’s To Craft A Premium Mobile App For Food Lovers
TLDR: Techugo has partnered with Nik Baker’s, a premium bakery chain, to develop a comprehensive mobile app and digital ecosystem aimed at enhancing customer...
Introducing TheFifth.AI, Built Differently To Reimagine Growth Consulting
TLDR: TheFifth.AI, a new marketing transformation and consumer consulting firm, has officially launched. Founded by former Big Tech and industry operators, it aims to...
Samsung Electronics Ranks 5th in Global Brands for the Sixth Consecutive Year
TLDR: Samsung Electronics has been ranked the 5th best global brand by Interbrand for the sixth consecutive year, achieving a brand value of $90.5 billion, driven by its...
Adobe Delivers AI Agents for B2B Businesses to Reimagine Marketing and Customer Experiences
TLDR: Adobe has launched new AI agents designed for B2B businesses to streamline marketing and sales workflows, enhance customer experiences, and accelerate deal...
NTT DATA Signs Strategic Collaboration Agreement with AWS to Deliver AI-Powered Contact Center Solutions
TLDR: NTT DATA and AWS have signed a Strategic Collaboration Agreement to launch AI-powered contact center solutions built on Amazon Connect, aiming to transform...
Inka Launches Game-Changing New Campaign to Make Insurance More Human
TLDR: Inka, a new insurance platform, launched an unconventional digital campaign transforming a routine email into a witty public message, aiming to make insurance...
KPMG’s 25th Global Automotive Executive Survey
TLDR: KPMG’s 25th Global Automotive Executive Survey highlights the automotive industry’s critical juncture, revealing that top-performing companies are...
Spinny Announces Lucky Car Buyers Heading to Dubai
TLDR: Spinny, a used car platform, announced three lucky customers who won an all-expenses-paid trip to Dubai to watch Team India live at the Asia Cup 2025. This...
