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Air France unveils its new long-haul travel cabins available onboard Airbus A330

MediaInfoline June 21, 2019
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Air France; the French flag carrier, will welcome the revamped travel cabins on board Airbus A330* on the Bengaluru – Paris route effective June 18, 2019 and effective June 28, 2019 on the Delhi – Paris route.

The aircraft is equipped with 36 seats in Business, 21 seats in Premium Economy and 167 seats in the Economy cabin. Customers will be able to experience the comfort of these cabins on flights to Paris-Charles de Gaulle from Bengaluru and Delhi until end of October 2019.

Speaking about this enhancement, Mr. Jean – Noel Rault, General Manager, Air France – KLM, Indian Sub-Continent said, “This latest revamped offering from Air France is a testament of our commitment to provide best in class products and services to our customers in India. The new long-haul travel cabins are refreshing and will provide our valued customers with improved amenities making their travel experience more comfortable and satisfying.”

Differentiated Features and Unmatched Experiences

Completely redesigned, the new BUSINESS cabin combines comfort and elegance. The new seat offers an unparalleled travel experience. Whether travelling alone or with a companion, they adapt to every need. Customers can choose to enjoy greater proximity when they’re travelling with someone or total privacy thanks to a sliding panel separating the seats. The seats convert into a full-flat bed for a relaxed journey. Customers also receive amenity kits filled with Clarins beauty products, and services that include complimentary champagne and French candy upon arrival.

The PREMIUM ECONOMY cabin comes with additional space which has one of the widest seats, offering 130° seat recline in a fixed shell, 102 cm seat pitch, lumbar support adapted to different body shapes. The softer seat cushions and wider leather armrests have also been redesigned. The red feather pillow and deep blue blanket ensures that customers have a relaxing journey. Additional storage space, a wider footrest are some of the features that is provided in the cabin for a comfortable journey.

The ECONOMY cabin has is revamped to provide additional comfort, with wider seats  ergonomic foam in the seat and a 118° recline, 79 cm legroom, a larger tray table, and a wider, latest generation 11.6-inch touch screen. In addition, the economy seats are also equipped with a personal power outlet and a USB plug, allowing passengers to use electronic devices throughout the flight. Customers also get chic collectible night masks, inspired by the company’s destinations.

The ambience in all cabins is crafted with full attention to detail, with a blend of the Air France brand’s symbolic accent and shades of blue which are further accentuated with ambient lighting. This provides a very inspiring   and elegant travel experience!

A connected trip with Air France Connect

Air France is committed to innovate and develop its products and services to give its customers a smooth and pleasurable experience. On board all its redesigned Airbus A330 cabins, Air France offers its new Air France CONNECT Wi-Fi offer to stay connected throughout the flight. Customers can thus choose from three Wi-Fi passes, accessible from their personal devices (smartphone, tablet, and laptop).

*The introduction of the new cabins will be progressive, reaching weekly operations effective, August 12, for Bengaluru and five weekly flights for Delhi effective September 3, 2019.

Outstanding Experience at the Bengaluru International Airport

Air France has always striven to give its customers a seamless journey and experience. Recently at an award ceremony conducted by Kempegowda International Airport Bengaluru, the Air France airport team Bengaluru received an award for “TRANSFORMATIONAL PROCESS IDEA” for delivering outstanding customer experience using their MARCO application. The Mobile Agent for Customer Relationship & Operations (MARCO) App helps the check-in agents to be equipped with all the required information to serve customers! One of the unique features of the app is that it also sends alerts to customers who are missing at the boarding gates as the aim is to achieve 100% safe and on-time performance.

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