redBus, India’s largest online bus ticketing platform announces its foray into rail ticketing with the launch of redRail, a rail ticket booking service in collaboration with IRCTC, (Indian Railway Catering & Tourism Corporation) as their authorized partner. The Android app users of redBus will be able to make reservations for the bus as well as rail travel now within the same app & the service will be available on desktop, mob web & iOS soon.
Already the world’s largest online bus ticket aggregator, the move to host seat inventory of Indian Railways elevates redBus as one of the largest providers of ground transport reservation systems anywhere. Millions of railway travellers will now be able to experience seamless & fast train ticket booking through redRail on the redBus app, just as bus travellers are used to booking instant bus tickets. All of IRCTC’s scheduled train services, which includes about 9 million daily seats, will now also be available for booking on the redBus app.
redRail offers a superior booking experience with a class-leading customer support system, from the time of booking the train tickets, to the time of boarding, to relieve travellers of any anxieties associated with the reservation or the journey – including instant refunds on cancellations & customer support in 5 regional languages. As an introductory offer, redRail will not levy any service fee or payment gateway charges.
Speaking of the association, Prakash Sangam, CEO, redBus, said, “redBus is delighted to partner with IRCTC to offer close to 10 million daily travellers of trains in India, a very convenient, fast and safe mode of online train ticket booking on the go. As market leaders, the value that we offer to our customers is well understood and appreciated by intercity bus travellers. We are committed to offering the same experience to train travellers through redRail- our train ticketing interface on redBus. Along with IRCTC, we look forward to being the nation’s most sought-after train ticketing platform.”
Added Parikshit Choudhury, Chief Business Officer, Ground Transport SBU & New Business, “It was imperative for redBus to foray into train ticketing with a proven track record in offering a very convenient and robust bus ticketing platform. We see this as a natural extension within the sphere of ground transport as our rich experience in the sector allows us to introduce and run the new service effortlessly. We believe redRail will mark a shift in the way in which people across the country experience railway ticket booking in future.”