Thomas Cook India honoured with the Best Tour Operator – International
Thomas Cook (India) Ltd. was honoured with the prestigious award of Best Tour Operator – International at the Times Travel Awards 2019, presented by VFS Global. Thomas Cook India has received this top award on both occasions since its inception in 2018.
The Times Travel Awards is recognition of companies who transform travel into a memorable experience – that celebrate excellence while setting benchmarks for highest standards of service and innovation. The top award conferred on Thomas Cook India under the Travel Agents & Operators category, acknowledges Thomas Cook India’s transformation of the industry with its innovative products, services, processes and practices.
The selection process consisted of a thorough analysis of the company’s products and services, innovations and systems, and was judged by a panel of subject matter experts, appointed by Bennett Coleman & Co. Ltd (“BCCL”).
Commenting on this noteworthy achievement, Mahesh Iyer – Executive Director & Chief Executive Officer, Thomas Cook (India) Ltd. said, “At Thomas Cook India, our obsession with delighting our customers with sustained delivery of enriching travel experiences coupled with exceptional service, is driven by our passion for innovation. At our core lies over 138 years of travel expertise and our unrelenting focus on research in product development and service excellence- designed to delight across every consumer touch point. The award for the Best Tour Operator-International recognizes this vibrant spirit of innovation and entrepreneurship at the heart of our team.”
He added, “We are delighted at having won yet again at the Times Travel Awards and this honour will only serve to drive us in our pursuit of customer delight as we raise the bar of excellence for the industry.”