Tag: customer service, India, Samsung
From Logbooks to AI-Powered Care: Samsung Marks 30 Years of Customer Service in India
Samsung, India’s largest consumer electronics brand, marks 30 years of its customer service journey in India, tracing its evolution from a small service operation in...
Samsung Expands Extended Warranty Plans for Home Appliances with Samsung Care+
TLDR: Samsung has expanded its Samsung Care+ extended warranty plans for home appliances, including refrigerators, washing machines, ACs, microwave ovens, and Smart TVs....
HONOR India Sets New Industry Standard with First-Ever Uttik AI Answer Engine
TLDR: HONOR India has become the first smartphone brand in the country to implement the Uttik AI Answer Engine, drastically reducing customer service response times from...
Samsung Launches 4-Hour Installation & Demo Service for Festive Season
TLDR: Samsung has launched a 4-Hour Superfast Installation & Demo Service for its consumer electronics during the festive season in India, ensuring quick setup and...
Kia India Enhances Ownership Experience with Extended Warranty
TLDR: Kia India has expanded its Extended Warranty program for Seltos, Sonet, Syros, and Carens models from 5 to 7 years, offering enhanced long-term coverage and peace...
Hyundai Motor India Limited Launches ‘Hyundai Always Around’ Campaign
TLDR: Hyundai Motor India Limited has launched its ‘Hyundai Always Around’ campaign, a nationwide customer outreach program on October 12, 2025, offering...
When Your Skincare Founder Literally Shows Up at Your Doorstep
TLDR: PEP Brands’ Co-founder Vaishali Gupta personally customized and delivered skincare products for mCaffeine and Hyphen to customers, engaging directly to...
Samsung Launches 4-Hour Installation & Demo Service for Festive Season
TLDR: Samsung has launched a 4-Hour Superfast Installation & Demo Service for its consumer electronics products in India, ensuring quick setup and personalized...
ZVOX AI Voice Agent Platform That Transforms Customer Experiences
TLDR: ZVOX has launched an AI voice agent platform designed to transform customer experiences for enterprises by converting inbound calls into qualified opportunities,...
CARE Hospitals Launches 24×7 Patient Call Centre In Partnership With Tech Mahindra
TLDR: CARE Hospitals has partnered with Tech Mahindra to launch a new 24×7 multilingual call centre, aiming to enhance patient access, improve service standards,...
