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Emirates customers can now fly with expanded, multi-risk travel insurance

Madhushree Chakrabarty February 19, 2021
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Emirates is providing the first-of-its-kind travel insurance, by AIG Travel, in the entire history of the airline and travel insurance industry. The airline is providing expanded, multi-risk travel insurance cover above its current COVID-19 cover. This move by Emirates will provide extra peace of mind, stress-free travel, and greater assurance.

The cover can be availed at no additional costs and will automatically get applied to all the tickets that have been purchased from the 1st of December. This cover will also be extended to all other partner airlines if the ticket number starts with 176.

HH Sheikh Ahmed bin Saeed Al Maktoum, Emirates Chairman, and Chief Executive said: “Emirates was the first airline to offer complimentary global COVID-19 cover for travelers back in July, and the response from our customers has been tremendously encouraging. We’ve not rested on our laurels and instead continued to look at how we can offer our customers an even better proposition. We’re very pleased to be able to now provide this new multi-risk travel insurance and COVID-19 cover, which is another industry first, to all our customers.

“We see a strong appetite for travel around the world, especially heading into the winter holidays as people seek warmer climates and family destinations like Dubai. By launching this new multi-risk travel insurance and COVID-19 cover, we aim to give our customers even more confidence in making their travel plans this winter and moving into 2021.”

Highlights of the extended, multi-risk travel insurance are as follows:

  • Out-of-Country Emergency Medical Expenses & Emergency Medical Evacuation up to US$500,000, valid for COVID-19 (contracted during the trip) and other medical emergencies while traveling abroad.
  • Trip Cancellation up to US$7,500 for non-refundable costs if the traveler or a relative (as defined in the policy) is unable to travel because they are diagnosed with COVID-19 before the scheduled trip departure date, or for other named reasons – similar to other comprehensive travel cover products.
  • Trip Cancellation or Curtailment up to US$7,500 if the school year is extended due to COVID-19 beyond the departure date, and the traveler or a relative (as defined in the policy) is a full-time teacher, full-time employee, or a student at a primary or secondary school.
  • Trip Curtailment up to US$7,500 for non-refundable trip costs and additional costs to return to their country of residence if the traveler or a relative (as defined in the policy) falls critically ill, for instance, contracts COVID-19 while traveling abroad.
  • Travel Abandonment up to US$7,500 if the traveler fails a COVID-19-related test or medical screening at the airport and is required to abandon the trip.
  • US$150 per day per person, for up to 14 consecutive days if, while outside of their country of residence, the traveler tests positive for COVID-19, and if they are unexpectedly placed into a mandatory quarantine outside their country of residence by a governmental body.

“We have enjoyed a long-standing relationship with Emirates and we are excited to work with them to tailor this product to meet the needs of Emirates customers worldwide,” said Jeff Rutledge, CEO, AIG Travel. “Our hope is to help alleviate some of the concerns travelers may have when planning travel during this time.”

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